Privacy Policy

Effective Date: October 1, 2024

Last Updated: August 21, 2025

Glue Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (gluestudio.com) or use our SaaS application, Glue Studio (collectively, the "Services").

1. Information We Collect

   We collect various types of information from visitors and users of our website and services:

   1. Information You Provide to Us

      • Contact Information: Name, email address, phone number, company name, and job title.

      • Account Information: Username, password, and payment details (when purchasing).

      • Communications: Information you provide when you contact us, such as inquiries or support requests.

   2. Information Collected Automatically

      When you visit our website, we collect certain information automatically, such as:

      • Technical Data: IP address, browser type, operating system, device identifiers.

      • Usage Data: Pages visited, time spent on pages, links clicked, and referral URLs.

      • Cookies and Tracking Technologies: Small data files stored on your device to improve your browsing experience.

        Note on Cookies: We use cookies and similar technologies for analytics, personalization, and advertising. You can manage cookies through your browser or opt out of certain tracking using the Cookie Settings link in the footer of most pages.

   3. Information from Third Parties

   We may receive information from:

   • Analytics Providers: Google Analytics or similar tools.

   • Marketing Partners: Platforms that help us with ad targeting.

   • Integrations: Tools like LinkedIn, Salesforce, or other third-party connectors.

2. How We Use Your Information

   We use the information we collect for the following purposes:

   • To Provide Services: Deliver our SaaS product, process payments, and manage accounts.

   • Customer Support: Respond to inquiries, troubleshoot issues, and provide assistance.

   • Marketing: Send newsletters, updates, and promotions (with opt-out options).

   • Improvement: Analyze usage data to improve our website and services.

   • Compliance: Meet legal and regulatory requirements.

     Legal Bases for Processing (for International Users): Consent, contract performance, legitimate interests, or compliance with legal obligations.

3. How We Share Your Information

   We do not sell or rent your personal information. We may share it with:

   • Service Providers: Third-party vendors (e.g., payment processors, cloud hosting, marketing tools).

   • Legal Compliance: When required by law, legal process, or to protect our rights.

   • Business Transfers: In case of a merger, acquisition, or asset sale.

   • Consent: When you explicitly permit us to share your information.

4. Data Retention

   We retain your personal information only as long as necessary to:

   • Fulfill the purposes for which it was collected.

   • Comply with legal, accounting, and regulatory requirements.

5. Your Privacy Rights

   1. U.S. Residents (Including CPRA Rights for California Residents):

      California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

      You have the right to:

      • Access: Request the personal information we collect about you.

      • Delete: Ask us to delete your personal data (subject to legal exceptions).

      • Opt-Out: Request to opt out of the sale or sharing of personal data (we do not sell data).

      • Correction: correct personal information we collected about you.

      To exercise these rights, contact us at privacy@gluestudio.com.

   2. International Users (Including GDPR Rights):

      We rely on contract performance to provide Glue Studio to paying customers.

      If you are located in the EU/EEA, you have the right to:

      • Access, correct, or delete your personal data.

      • Restrict or object to processing.

      • Data portability.

      • Withdraw consent at any time.

6. Security Measures

   We implement industry-standard security measures, including:

   • Data encryption (SSL/TLS).

   • Access controls.

   • Regular security assessments.

   While we take every precaution, no method of data transmission or storage is 100% secure.

7. Third-Party Links and Integrations

   Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.

8. International Data Transfers

   If you are accessing our website or services from outside the United States, please note that your data may be transferred to and processed in the United States. We implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data. Glue Inc. is a U.S. company and data may be processed in AWS GovCloud (U.S.).

9. Children’s Privacy

   Our services are not intended for children under 16 years of age. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us.

10. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when the changes take effect. We encourage you to review this page periodically. If we make material changes, we will notify you by email (if you have an account) or by posting a notice on our website.

11. Contact Us

    If you have questions about this Privacy Policy or your rights, please contact us at:
    
    Glue Inc.
    2093 Philadelphia Pike
    PMB #4583
    Claymont, DE 19703

    
    

    Email: legal@gluestudio.com