Privacy Policy
Effective Date: October 1, 2024
Last Updated: December 16, 2024
Glue Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, share, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We collect various types of information from visitors and users of our website and services:
a. Information You Provide to Us
• Contact Information: Name, email address, phone number, company name, and job title.
• Account Information: Username, password, and payment details (when purchasing).
• Communications: Information you provide when you contact us, such as inquiries or support requests.
b. Information Collected Automatically
When you visit our website, we collect certain information automatically, such as:
• Technical Data: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, and referral URLs.
• Cookies and Tracking Technologies: Small data files stored on your device to improve your browsing experience.
> Note on Cookies: You can manage or disable cookies through your browser settings.
c. Information from Third Parties
We may receive information from:
• Analytics Providers: Google Analytics or similar tools.
• Marketing Partners: Platforms that help us with ad targeting.
• Integrations: Tools like LinkedIn, Salesforce, or other third-party connectors.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide Services: Deliver our SaaS product, process payments, and manage accounts.
• Customer Support: Respond to inquiries, troubleshoot issues, and provide assistance.
• Marketing: Send newsletters, updates, and promotions (with opt-out options).
• Improvement: Analyze usage data to improve our website and services.
• Compliance: Meet legal and regulatory requirements.
> Legal Bases for Processing (for International Users): Consent, contract performance, legitimate interests, or compliance with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share it with:
• Service Providers: Third-party vendors (e.g., payment processors, cloud hosting, marketing tools).
• Legal Compliance: When required by law, legal process, or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or asset sale.
• Consent: When you explicitly permit us to share your information.
4. Data Retention
We retain your personal information only as long as necessary to:
• Fulfill the purposes for which it was collected.
• Comply with legal, accounting, and regulatory requirements.
5. Your Privacy Rights
a. U.S. Residents (Including CCPA Rights for California Residents):
You have the right to:
• Access: Request the personal information we collect about you.
• Delete: Ask us to delete your personal data (subject to legal exceptions).
• Opt-Out: Request to opt out of the sale or sharing of personal data (we do not sell data).
To exercise these rights, contact us at privacy@gluestudio.com.
b. International Users (Including GDPR Rights):
If you are located in the EU/EEA, you have the right to:
• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.
6. Security Measures
We implement industry-standard security measures, including:
• Data encryption (SSL/TLS).
• Access controls.
• Regular security assessments.
While we take every precaution, no method of data transmission or storage is 100% secure.
7. Third-Party Links and Integrations
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.
8. International Data Transfers
If you are accessing our website or services from outside the United States, please note that your data may be transferred to and processed in the United States. We implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data.
9. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when the changes take effect. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or your rights, please contact us at:
Glue Inc.
240 2nd Ave S STE 300
Seattle, WA 98104
Email: privacy@gluestudio.com